Shipping Information

We are committed to ensuring your order arrives as quickly and efficiently as possible. Below is a detailed breakdown of our shipping process and timeline:


Processing Times

All orders require 2-6 business days for processing before they are shipped. During this time, your order is carefully prepared, printed, and packaged to ensure it meets our quality standards. Please note that processing times may be extended during the following circumstances:

  • Regional holidays: Processing facilities may experience delays during national or local holidays in your region or the shipping country.
  • Extreme weather conditions: Severe weather events such as storms or natural disasters can impact our processing and shipping timelines.
  • Global disruptions: Issues like pandemics, geopolitical events, or supply chain disruptions may also affect processing times.

Delivery Times and Expectations

We strive to make shipping straightforward and affordable for our customers. Delivery times vary based on location:

  • U.S. Residents: Shipping is free for all orders. Most U.S. customers receive their orders within 7-12 business days from the time the order is placed, which includes processing and transit times.
  • Canada, Denmark, France, Germany, Italy, Japan, Poland, Portugal, Sweden, Vietnam: Shipping is free for these countries. Most customers receive their orders within 7-12 business days from the time the order is placed.
  • International Customers (Other Countries): A flat shipping fee of $10 USD applies. Delivery typically takes 8-25 business days, depending on the destination and customs processing.
  • Import Fees and Local Charges: International purchasers are responsible for any import duties, customs fees, taxes, or other local miscellaneous charges that may accrue upon delivery.

Note: We are actively adding more countries to our free shipping list. If your country is not currently listed, please message us for shipping rates. Just because a country is not listed does not mean we do not ship there; it simply means rates vary significantly and are being added gradually.

While most customers receive their orders within 10 days, delivery times may vary based on:

  • The distance between our fulfillment centers and your location.
  • Customs clearance times for international shipments.
  • Carrier delays due to high volume or other unforeseen issues.

Return Information

  • If you have questions or concerns about a return, please visit Here

Additional Notes

We strive to provide accurate delivery estimates, but certain factors beyond our control may impact your order’s delivery timeline. To ensure you stay updated, you will receive a tracking number once your order ships, allowing you to monitor your package's journey.

Contact Information

  • If you have questions or concerns about these Terms of Service, please contact us:
  • Email: support@rubyreaper.net
  • WhatsApp: +1 860-849-4534 (Business hours: Monday–Friday, 9 AM–9 PM EST).

Thank you for choosing RubyReaper. Your satisfaction and trust are important to us.